July 16, 2009

Rick's: Customizing your ride

Observer: Tell us about your business, including the types of services and/or products you feature.

We're a family-owned business with more than 20 years' experience in mechanics, customizing and fabricating. We offer a full repair facility for all makes and models, full line of parts for all makes and models and full line of apparel.

List of services include but are not limited to: Oil changes, tuneups, first services, tires, routine maintenance, engine rebuilds, transmission rebuilds, ground-up chopper builds, chrome, polishing, powder coating, fabricating and full service on ATVs and snowmobile repairs, etc.

Observer: What makes your business unique?

We believe in customer service and making sure we do the best we can for our customers. We have built our reputation on trust and honesty. We treat our customers like people not just another receipt.

Observer: How did you first decide to open your own business?

Jobs were becoming scarce, as well as good service too. Places are closing up left and right and people still need work done to their machines and they need a place to go where they can still be treated fair in these hard times. We saw opportunity and it brings hope to the community and our customers to see that in rough times some good can come out of them.

Observer: How did you decide to locate in the Garden City community?

We live in Garden City and wanted to give back to the community. A lot of motorcyclists live in the city and we wanted to give them a place close to home instead of going to other cities to get service and parts.

Observer: Do you have a funny tidbit or story to share with our readers about your experience so far as a small business owner.

Being a small business owner is a lot of work but seeing how happy our customers are when they leave makes it all worth it. We'd really like to thank all our customers, friends and family for all their support. There are so many people who just stop in to check us out and to say congratulations, it's good to see a motorcycle shop in Garden City — and as a small business owner that means a lot!

Rick's Custom Cycle